LAST UPDATED — JULY 2026
Nexuswave Inc. ("Nexuswave", "we", "us") is a managed IT and technology services provider based in Markham, Ontario, serving businesses across the Greater Toronto Area. This statement explains how we collect, use and protect personal information through this website and in the course of delivering our services.
We collect information you provide directly — such as your name, company, email address and phone number when you request a quote, book an assessment or contact our helpdesk. We also collect limited technical information automatically (such as browser type and pages visited) to keep the site secure and improve it.
We use personal information to respond to your inquiries, deliver and support the services you engage us for, send service-related communications, and improve our website and offerings. We do not sell personal information, and we only send marketing communications you have agreed to receive.
We share personal information only with service providers who help us operate our business (under confidentiality obligations), when required by law, or with your consent. Client system data we manage under a services agreement is handled according to that agreement.
Wherever practical, we store data in Canada and design solutions around Canadian data-residency principles. We retain personal information only as long as needed for the purposes described here or as required by law, then securely delete or anonymize it.
Security is our business. We protect personal information with administrative, technical and physical safeguards appropriate to its sensitivity — including encryption, access controls and continuous monitoring — consistent with the security-first standards we apply for our clients.
Subject to applicable law, including PIPEDA, you may request access to or correction of your personal information, withdraw consent, or ask us to delete information we hold about you. Contact our privacy officer using the details below and we will respond promptly.
We may update this statement from time to time to reflect changes in our practices or the law. The "Last updated" date above shows the current version. Material changes will be posted on this page.
Questions? Contact us at info@nexuswave.com or 3601 Highway 7, Unit 1005, Markham, ON L3R 0M3.
